Store Policies

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

By purchasing on our website you will be automatically added to our email list. You can unsubscribe at any time.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

TRANSFERS

FACE TO FACE Transfers
Both parties must be present and posess a valid Pennsylvania Driver’s License with their correct physical address.
Firearm must be present and unloaded.
FEE: $10.00 per firearm

Incoming Transfers from an FFL Dealer
Shipped transfers are only accepted from FFL dealers.
A transferred firearm must meet all requirements of Pennsylvania and Federal law and must be shipped with the following:
A copy of the transferor’s FFL
Name and phone number of the customer who will be receiving the firearm. This information must match what was provided on the Request to Transfer form prior to shipping.
When your firearm is ready to be picked up you will receive a phone call informing you that your transfer is ready. If you are awaiting a transfer please make sure your voicemail is set up and able to receive messages. When the firearm arrives it will be processed into our system, this means that while your tracking may say that the firearm has arrived at our facility it will not be ready until we call you.
The customer will be expected to pick up their transfer within 10 days of being contacted.
After 10 days, if the transfer has not been picked up the customer will be assessed a daily storage fee of $10/day beginning on the 11th day.
After 30 days, if the firearm has not been picked up, the firearm will be considered abandoned and it will be absorbed into store stock with no expectation of any further compensation to the customer.
If a firearm does not meet Pennsylvania or Federal law, it will be returned to the transferring FFL at the customer’s cost and may be reported to the proper authorities.
If the customer is denied when picking up a transfer they will be responsible for the cost of return shipping to the transferring FFL as well as the initial transfer fee of $30.
Firearms will only be transferred to the customer designated by the packing materials included with the shipment.
By having a firearm shipped to Buck Hill Firearms LLC you certify that you understand and accept the transfer policy as outlined on this page.
FEE: $30 per firearm

Outgoing Transfers (Shipment of Firearms)
When leaving the firearm to be shipped the customer will be asked to provide the following information:
A valid Driver’s License or State issued ID with their correct physical address.
Name and contact information for the FFL dealer where the firearm will be shipped.**
Name and contact information for the person who will be receiving the firearm.
Customer will be responsible for providing or purchasing a protective case(handguns only).Gun socks are NOT acceptable as a case.
** Firearms for shipment to NY will not be accepted prior to receiving the dealer’s FFL. Buck Hill Firearms does not ship firearm transfers to California. All firearms including black powder and muzzleloaders must be shipped to an FFL.

Shipping Fees:
Firearms shipped within the lower 48 states with a declared value up to $1000 will be charged a flat shipping rate of $55.
Oversized shipments, shipments to Alaska and Hawaii, and shipments with declared values over $1000 will be assessed additional shipping.
All firearms are shipped with tracking, insurance and an adult signature requirement.
The customer is responsible for knowing the laws of the state which they plan to ship. Buck Hill Firearms will not be responsible for any costs associated with a firearm returned for not meeting state requirements.
FEE: $25 processing fee per firearm + shipping


Class III Transfers

$75.00 Suppressors, Firearms: $100.00
      Contact us   (570) 595-2636     (570)595-2638 fax     Email for fastest service    
Go to checkout